The Civil Society for Poverty Reduction (CSPR) in Zambia signed a grant agreement on September 21, 2021 with the World Bank to begin implementation of Voice and Accountability: Community Empowerment for Improved Local Service Delivery in Zambia. The project, funded by the Japanese Social Development Fund (JSDF) and administered by the World Bank, will be implemented in partnership with PTF.
With the signing of the grant agreement, CSPR will begin implementation of the project inception phase which involves a variety of information-gathering activities that will refine the course of project implementation. PTF will provide implementation assistance to CSPR in the form of capacity building, technical advice on social accountability, education and M&E, training and general project implementation support. Next steps include the design and implementation of a baseline survey and political economic analysis of the project locations.
CSPR Project Team
Christabel Ngoma
Mubyana Kakenenwa
Edward Musosa
PTF Project Team
Tjaarda Storm van Leeuwen
Robert Liebenthal
Eluned Schweitzer
Frank McNerney
Richard Holloway
Eleanor Schreiber
Rachel Ansley
Samuel Stalls
The four-year, $2.75 million project will strengthen community awareness and participation with school management and local authorities for accountable primary and secondary education services in nine selected districts in Zambia. Ultimately, community members will receive the social accountability training necessary to ensure quality service delivery in the education sector. This project will be implemented alongside similar initiatives, including the Bank-financed ZEEP project, Japanese International Cooperation Agency (JICA) teacher-training programs, USAID’s support for literacy programs, and German Corporation for International Cooperation (GIZ) support for decentralization.
Project Summary:
The project will empower citizens to use their voices and create a channel to communicate with local authorities concerning basic education service delivery.
This will be achieved by:
- Building community awareness and capacity to apply social accountability tools in education service delivery
- Increasing community participation in a dialogue with school management and local authorities to seek improved education service delivery in 9 districts
Project Components:
Component 1: Increasing Community Awareness of the Delivery of Education Services
Component 2: Enhancing Community Engagement and Participation in the Delivery of Education Services
Component 3: Project Management and Administration, M&E and Knowledge Dissemination
Intended Impact:
The project activities will promote the use of social accountability tools and strengthen civil society and citizen engagement in education. Social accountability training can also positively impact other sectors beyond education. This work will also increase awareness among government stakeholders about the benefits from engaging communities in monitoring the quality of service delivery. By promoting accountability and transparency principles in public service delivery, the Voice and Accountability project aims to improve education in Zambia and strengthen the voices of communities beyond the school walls.
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