Citizen Action Platform: Amplifying Citizen Voice for Quality Healthcare in Uganda

In many developing countries, quality health care is compromised by a lack of oversight at the local level. Poor pay, difficult living conditions and little supervision create a situation rife for corruption. Life-saving medications go missing, public funds disappear, and patients are forced to pay bribes.

We believe that the patients at public health facilities are best able to identify the maltreatment, waste and corruption they confront. The Citizen Action Platform (CAP) is a program designed to improve public services by encouraging citizen participation in reporting corruption by simply sending a text message, making a phone call, or telling a friend.


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Since 2014, we have supported the Anti Corruption Coalition Uganda (ACCU) and its local affiliate The Apac Anti Corruption Coalition (TAACC), along with technology partners UNICEF’s U-Report and Transparency International-Uganda (TI-U), to field test the CAP program on public health service delivery in Uganda.

The program has proven to be highly effective in identifying and resolving issues concerning the quality of public health services and demonstrated its potential to substantially reduce corruption in public service delivery nationwide. We’re now working with UNICEF to significantly expand the program nation-wide in Uganda and beyond. Visit or e-mail us at for more information and updates.