CASE STUDIES
Improving Public Health Service Delivery: Citizen Monitoring in Nepal
Jagadish Upadhyay, Johannes Tonn, Prakash Subedi (Samuhik Abhiyan)
Poor service delivery or no service delivery at all in the area of public health have led a local CSO, SAMUHIK ABHIYAN (SA), to increase citizen awareness and participation in one municipality and two Village Development Committees (VDCs) in the Nuwakot District in Nepal. SA conducted surveys, mobilized the community and installed Corruption Monitoring Committees (CMCs) to increase transparency and hold authorities accountable. Through its actions, SA has successfully implemented the “Combating Corruption through Citizen Participation” project and is currently building on that success conducting a second phase with the objective to further institutionalize citizen oversight, ensuring that the existing government policies and regulations are implemented effectively.